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What is the difference between “Requests” and “Correspondence” in MyTax Illinois?
“Requests” are user submissions from MyTax Illinois, such as a tax return, payment, or update to account information. Most requests will display a confirmation number and an option to print a confirmation of your request.
“Correspondence” is the location for communications to you from IDOR and consists of “Messages” and “Letters.”
The “Messages” tab is similar to an email inbox. IDOR uses this feature to send one-way communications to you, and “Messages” serves as your inbox for these communications. You cannot reply to these messages.
The “Letters” tab contains copies of correspondence mailed to you by IDOR.This allows letters to be quickly accessed by taxpayers and also by tax preparers if second or third party access is granted by the Master logon.
Note: Second or third-party users will only have access to “Letters” under the accounts they are authorized to access.