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Possible online services disruption due to Internet related outage

A worldwide technology outage is causing disruption to some State of Illinois online systems.  We are aware of this issue and are diligently working on restoration.

Contact Us

Taxpayer Assistance

To receive assistance by phone, please call 1 800 732-8866 or 217 782-3336 (1 800 544-5304 TTY). Representatives are available Monday through Friday, 8 am - 5 pm. Over-the-phone translation services are available.

To receive assistance by email, use the information below.

Business Income Tax or Withholding Income Tax REV.TA-BIT-WIT@illinois.gov
​Individual Income Tax
REV.TA-IIT@illinois.gov
MyTax Illinois Help
REV.MyTaxHelp@illinois.gov
MyDec (Online Real Property Transfer Tax) Help
REV.MyDecProject@illinois.gov
​Order Forms
REV.OrderTaxForms@illinois.gov
Power of Attorney
REV.POA@illinois.gov (submissions only)
​Sales Tax
REV.TA-Sales@illinois.gov
Sales Tax Exemptions
REV.E99@illinois.gov

Visit a Local Office

When you come to one of the Department's facilities, bring all available information with you. No appointments are necessary; however, if you have a complex issue, please contact the department ahead of time so they can be prepared to give you the help you may need. Translation services are available.

Language Services

The Illinois Department of Revenue (IDOR) provides free language services to individuals with limited English proficiency (LEP). IDOR also provides free aids and services to people with disabilities to communicate effectively with the department, such as qualified sign language interpreters.

Language Services webpage

Website Feedback

If you are having difficulty with this website or have a suggestion for how to make the site better, you can  Email the Webmaster.

Other IDOR Information