Skip to main content

Scam Alert: Fake Texts and Websites Impersonating IDOR

Be alert for fraudulent messages or websites attempting to steal your banking information, login credentials, or credit card details. The Illinois Department of Revenue (IDOR) will never request personal or financial information via text message. To confirm official communications or contact details, always visit https://tax.illinois.gov.

Employment Sign Up for Updates

What if my payment for my IL-1040 has not cleared my bank?

How do I check the status of my individual income tax refund?

I received a rejection reason when electronically filing my IL-1040 stating “Prior Year Adjusted Gross Income (AGI) doesn’t match the Illinois Department of Revenue (IDOR) production file.” What does this mean?

It may take several weeks for your payment to be processed.  If you mailed us a payment that has not yet cleared your bank, please wait until you have received two banking statements before you contact us.  If you have received two banking statements and your payment has not yet cleared your bank, you may contact us via email by using the "Questions, Comments, or Requests" link at the bottom of this page, or you may call us at 1 800 732-8866.  Please have your Social Security number available.

Other Related Links

You may access additional information by searching the entire Illinois Department of Revenue website.

If you have additional inquiries, you may submit them on the Questions, Comments, or Requests form.