The Illinois Department of Revenue does use electronic (email) and telephone communications. This differs from the Internal Revenue Service who advertises that they will not call you personally.
We recommend you log in to your MyTax Illinois account to view correspondence, messages, or your account status. You may also contact us. Generally, if we are attempting to contact you it is typically associated with correspondence that can be viewed in your MyTax Illinois account.
If you receive a phone call or email from our Collections Program Area, your MyTax Illinois account will provide an alert and a phone number to call. If you do not have a MyTax Illinois account, contact our Collections Program Area Call Unit at 217-785-2698 to verify.
Other Related Links
You may access additional information by searching the entire Illinois Department of Revenue website.
If you have additional inquiries, you may submit them on the Questions, Comments, or Requests form.