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MyTax Illinois Frequently Asked Questions
What is MyTax Illinois?
Can all taxpayers use MyTax Illinois?
How do I access MyTax Illinois?
How do I know if I am eligible to activate a MyTax Illinois account?
Will I have a separate MyTax Illinois account for each type of return I file?
What is a “request” in MyTax Illinois?
What is the “activity” tab in MyTax Illinois and what can I expect to see when I select this?
How often does the department process information from MyTax Illinois?
What is the difference between the “messages” and “letters” tabs in MyTax Illinois?
What is represented by the different colors of entry boxes in MyTax Illinois?
Why did I not receive an email after activating my MyTax Illinois account?
Will I have to install any new software programs on my computer to use MyTax Illinois?
What browser versions does MyTax Illinois support?
How can I tell what browser version I am using?
Nothing happens when I try to view letters, print returns, or click the help link. What can I do?
How can I change my browser font size?
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